Luxury Cruises | Regent Seven Seas Cruise | Brown & Keene Travel

CANCELLATION TERMS

Cruises 25 Nights or Less

From date of deposit to 121 days prior to vacation date: $100 per person booking administration fee. This admin fee will be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

120-91 days prior to vacation date: 15% of cruise fare per person

90-51 days prior to vacation date: 50% of cruise fare per person

50-31 days prior to vacation date: 75% of cruise fare per person

30-0 days prior to vacation date: 100% of cruise fare per person

Cruises 26 Nights or Greater

From date of deposit to 151 days prior to vacation date: $250 per person booking administration fee. This admin fee will be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

150-121 days prior to vacation date: 25% of cruise fare per person

120-91 days prior to vacation date: 50% of cruise fare per person

90-76 days prior to vacation date: 75% of cruise fare per person
75-0 days prior to vacation date: 100% of cruise fare per person

Other Cancellation Fees
Air Arrangements - 60 days prior to departure: 100%

Pre and Post Cruise Hotel Packages: 45 days prior to departure 100%

Pre and Post Cruise Land Programs: 60 days prior to departure 100%

Pre Bookable Adventures Ashore: 45 days prior to departure 100%

Shore Excursions: Within 36 hours of tour departure
Executive Collection: Within 7 days of tour departure

Private Transfers: 4 days prior to transfer

Travel Concierge Fees: On payment of fee

Destination Services Fees: On payment of fee

Reservation Changes: Regent Seven Seas does not allow name changes after deposit has been received. A new reservation will be made and will be subject to the new terms and conditions that are applicable at the time of booking. The existing reservation will be cancelled and will be assessed the applicable cancellation fees.

Click here to view Regent's Official Terms & Conditions Document

PAYMENT TERMS

Deposit Policy: . (2011) A deposit of 15% for cruises 25 nights or less and 20% for cruises greater than 25 nights is required within 7 days of reservation to confirm a booking.

Bookings made from 90-31 days of sailing are required to deposit within 1 day of booking (excludes Sunday), Bookings not deposited prior to this schedule, will auto cancel at the end of the deposit date indicated on their invoice.

Payment Policy: Payments cannot be transferred to alternative booking within 120 days of sailing. Final payment must be received by RSSC 90 days prior to cruise departure.

Cruises greater than 25 nights in length final payment must be received by RSSC 150 days prior to cruise departure. Cruises less than 25 nights in length a final payment must be received by RSSC 90 days prior to cruise departure. Final payment is due the end of the following business day for bookings made within 30 days of departure. RSSC reserves the right to cancel any booking not fully paid at time of final payment. Payment may be made by personal check, American Express, Visa or MasterCard.

Payments/Revisions: Visa, MasterCard, American Express and checks made payable to Regent Seven Seas Cruises are all acceptable forms of payments. Once a deposit is made, all changes are subject to an administrative fee. Regent Seven Seas Cruises accepts no responsibility for credit card processing fees independently assessed by issuing banks. None of these fees separately charged by the issuing banks accrues to benefit of Regent Seven Seas Cruises nor do they accrue to the benefit of Regent Seven Seas Cruises’ credit card processing bank.

Travel Insurance: RegentCare Guest Protection Program is based on invoice total and may be offered to all guests excluding those from Puerto Rico or the UK. Voyages of 25 nights or less will carry a premium of 10%. Voyages or 26 nights or more will be charged a premium of 20%. The length of the vacation which determines the premium is dependent upon the length of the entire vacation booked through RSSC, not just the cruise length. Insurance is refundable until cancellation penalty period begins at which point coverage begins. Guests who cancel with insurance will receive an FCC for the amount of the penalty greater than $50,000 per person.

Click here to view Regent's Official Ticket Contract Document