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AIR ARRANGEMENTS

 

FOR MORE SPECIFIC DETAILS, LINK TO AIR DETAILS

 

Air Arrangements
Regent Seven Seas Cruises provides air arrangements as a convenience and service to the guests.  Airline schedules will be available 75 days prior to departure and final air schedules will be ticketed approximately 30 days prior to departure. Brown and Keene will check with RSSC at 75 days prior to departure and forward you the itinerary as soon as it is available. Should you not request an Air Deviation, routings and schedules are at the sole discretion of the airline and Regent Seven Seas Cruises. 
Regent Seven Seas Cruises reserves the right to choose the air carrier, routing and city airport from each gateway city. Any changes made to an issued airline ticket will incur an administrative change fee. Any additional costs including penalties for cancellations/re-bookings will be made at the Guest’s expense.
Regent Seven Seas Cruises has no responsibility for altered travel plans caused by airline delays or for any act, omission or event occurring while not onboard.

 

Air Deviation Arrangements
If you would like to customize your air arrangements, go in early or stay over and/or after the cruise or select specific routes or carriers Regent Seven Seas Cruises can accept Air Deviation requests 270 days prior to departure. The air deviation fee is a non-refundable fee of $100 per person, payable at the time of booking.  Air deviation itineraries and are usually completed within 48 hours of request being made.
Air schedules may not be changed within 60 days of departure.

 

Air Availability
RSSC contracts with most major airlines for certain classes of service and are in most cases limited by contracts. A seat may show available with an airline online but RSSC may not be able to book that seat because of the code of service.  All airlines will not be available and some airlines will require an up-charge if a guest wishes a particular carrier and/or flight. Secondary air gateways also require an up-charge as listed on the RSSC website.

 

Seat Assignments, Frequent Flyer Numbers and Award Upgrades
Guest to Contact the Airline(s) Directly
Neither Regent Seven Seas Cruises nor Brown and Keene will confirm airline seat assignments, add frequent flyer numbers to airline records or request special meals. These services should be arranged by you directly with the airline once your itinerary has been assigned or the tickets have been issued. In almost all cases, the tickets issued by RSSC are not upgradable with frequent flyer miles. Any request of this nature must be handled directly with the airline.

 

Cancelled Air Tickets
All airline tickets issued by Regent Seven Seas Cruises are refundable only to Regent Seven Seas Cruises, therefore, all tickets should be returned to: Regent Seven Seas Cruises, Attention: Air Refunds. Regent Seven Seas Cruises will determine the amount of any refund due. If the air ticket is lost, the Guest is responsible for the costs of its replacement.

Brown & Keene Travel
14160 Dallas Parkway, Suite 450
Dallas, Texas 75254
800-856-1155 | 972-701-9292 (local) | 972-701-9293 (fax)