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AMERICAN EXPRESS BENEFITS

PLATINUM / CENTURION PROGRAM
 

If you have an American Express Platinum card - the one that costs $450 a year,  you can receive the following benefits.  NO OTHER AMERICAN EXPRESS PLATINUM AFFILIATED CARD WILL WORK. No Delta, Optima, Costco, Hilton, etc - affiliated Platinum cards.

 

  • $150 on board credit per person - up to $300 per cabin

  • $225 on board credit if single occupancy cabin

  • Special Check in and early boarding

  • American Express cocktail party with the Captain

  • On board credit can be used for any expense on the ship except the casino

  • Centurion

    Passengers who are American Express Centurion Card members who book and pay with an eligible American Express Card (does not have to be Centurion) on an eligible cruise of more than 4 nights will earn a $500 per suite shipboard credit ($375 for singles) and a “back of the house” tour.  This is a behind the scenes tour of the ship’s operations guided by a member of the crew, concluding with a champagne toast.  An authorization number must be obtained from the Agency Services Desk through Platinum Travel Services (PTS) in order for the promotion to be added to the booking for all eligible bookings not made through PTS.  A maximum of three suites may be purchased using the same Centurion Card (all three would earn the promotion with the proper authorization code).  Full Grand Voyages, back to back or combination bookings receive this offer once. They will NOT receive this offer for every segment.  Centurion amenities are not combinable with National Account amenities.

     

 

DETAILS ON THE PROGRAM
 
  • The cardholder MUST be one of the people traveling on the cruise.
  • Up to THREE cabins can have the benefits added if all the charges are on an AMX card and the Platinum card holder uses his Platinum card number to apply for the credit.
  • It is NOT necessary to use the Platinum card to pay for the cruise to acquire the credit. However, the entire cruise must be paid on an AMX card of some kind. No Visa, MC or any other card.
  • There are many Platinum AMX cards, Delta, Hilton, Optima, etc. These DO NOT QUALIFY. It must be the unaffiliated $450 Platinum card to qualify. All cards are approved and checked by American Express to ensure they are qualified.
  • Please be sure to tell Brown and Keene if you have an American Express qualifying Platinum card. This is not an automatic process and steps must be taken in order to receive the benefits.
  • On back to back voyages or the World Cruise voyages only ONE AMX credit will be applied.
  • For additional information, go to the American Express Platinum website https://www124.americanexpress.com/cards/platinum/benefits.jsp

 

HOW IT WORKS PRIOR TO THE CRUISE AND ON THE SHIP

 

  • There will be nothing in your tickets that identify the credit.
  • Once on board you receive a letter in your cabin notifying you of the credit.
  • If this letter is not in your cabin, check immediately with reception to see if you have the credit on your account.
  • If there is any problem, please email Brown and Keene immediately. Unfortunately, this credit can "fall through the cracks" if the special authorization code (tracking number) is not forwarded by Regent to the ship. This is easily fixed.  I can contact Regent for you and ensure that (a) the number is in their records and (b) instruct them to contact the ship and confirm the credit.
  • This MUST BE applied to your onboard account. If you wait until the end of the cruise to fix this error you will not receive the credit.

 

Brown & Keene Travel
14160 Dallas Parkway, Suite 450
Dallas, Texas 75254
800-856-1155 | 972-701-9292 (local) | 972-701-9293 (fax)