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New rules on rebating and transferring of cruise bookings

Effective May 1, 2012

New Rebating Policy

   No agency can advertise rebating more than 5% of the NET cruise fare.

Transfer of Bookings

   Transfer of bookings from one agency to another or from a direct Regent booking to an agency needs to be transferred within
   30 days from the date of booking or the new agency receives zero commission.

Onboard Bookings

   Onboard bookings will be automatically sent to the agency that booked the guest on their current cruise.

   A guest cannot request a new agency or to book direct with Regent.

   If they do not want to work with the agency that originally booked them then they must contact that agency and get the
   booking released to either a new agency or to Regent directly. They will need to transfer that booking within 30 days of the
   date of the booking NOT from the date of debarkation or the new agency receives zero commission.

LUXURY VALUE
Regent has luxury and value.  Link here for a cost comparison that will delight you and your budget.

NEW CONCIERGE LEVEL AMENITIES
Guests in categories E and above on Seven Seas Mariner (beginning April 2, 2012) and Seven Seas Voyager (beginning April 16, 2012) and category D and above on Seven Seas Navigator (beginning May 30, 2012) will receive the following exclusive concierge services:
• Upgraded pre-cruise Luxury Hotel Package with higher room category or upgraded hotel property
• Priority online reservations on Shore Excursions for both FREE and Regent Choice tours, beginning 240 days before the cruise starts
• Priority online reservations in the specialty restaurants Prime 7 and Signatures
• 15 minutes of FREE phone calls and 60 minutes of FREE Internet access per suite
• 25% off premium wine and liquor purchases
• 10% off pre- or post-cruise Hotel or Land Programs
• 10% off Regent Choice shore excursions
• Eligible for suite upgrades at time of sailing, when available, with preference by booking date
• In-suite binoculars, coffee brewer and cashmere blanket
• Regent Seven Seas Cruises special gift
Link here for more information on this new program.

TSA SECURE FLIGHT ENFORCEMENT DEADLINE
It is required that Regent Seven Seas Cruises (RSSC) receive your Guest Information Forms no later than 75-days prior to your trip departure date.  This is even more imperative if you have booked your airfare arrangements with RSSC.  We may ask you the pertinent information at the time of booking as per TSA guidelines.
Read more on the
TSA Secure Flight program.

 

CHANGE OF PENALTY SCHEDULE
Cruises 25 Nights or Less
From date of deposit to 121 days prior to vacation date: $200 per booking administration fee. This admin fee will be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

120-91 days prior to vacation date: 15% of cruise fare per person
90-51 days prior to vacation date: 50% of cruise fare per person
50-31 days prior to vacation date: 70% of cruise fare per person
30-0 days prior to vacation date: 100% of cruise fare per person

Cruises 26 Nights or Greater
From date of deposit to 151 days prior to vacation date: $500 per booking administration fee. This admin fee will be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

150-121 days prior to vacation date: 25% of cruise fare per person
120-91 days prior to vacation date: 50% of cruise fare per person
90-76 days prior to vacation date: 75% of cruise fare per person
75-0 days prior to vacation date: 100% of cruise fare per person

 

 

PASSPORTS

If you step on a SHIP you need a PASSPORT Please be aware that even for the Caribbean cruises you MUST have a passport as a drivers license will NOT work. You will be denied boarding without a passport.

BROWN & KEENE SHIPBOARD CREDIT OFFERS ON REGENT CRUISES
Shipboard Credit and BK Rewards on Select Dates- From $200 to $900 per suite.

For 2012 Cruises with Shipboard Credit Offers Link Here    For 2013 Cruises with Shipboard Credit Offers Link Here

 

RSSC AIR PROGRAM DETAILS
Should you book the RSSC Air Program or make independent air arrangements? For our insight into the RSSC Air Program, link here.