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Paul Gauguin

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THE LATEST NEWS

 

ADVANCE SHORE EXCURSION BOOKING INFORMATION

Link here for more information regarding booking your cruise shore excursions in advance of your embarkation date.

FOREIGN TRANSACTION FEES

Background

Banks issue credit cards to individuals.  These issuing banks set rules and regulations as to what services they provide and what their fee structure is. In a majority of cases banks who issue credit cards are not the banks that process actual credit card transactions.

 

RSSC’s worldwide credit card transactions are carried out through our bank in Ireland in US Dollars. Some of the credit card issuing banks impose a “Foreign Transaction Fee” on any credit card transaction handled outside of the US.  This “Foreign Transaction Fee” is an arbitrary fee being imposed by the credit card issuing bank and RSSC does not benefit in any way from it.  

 

Facts:

  • This situation occurs in only a small percentage of overall RSSC transactions

  • The “Foreign Transaction Fees” are being imposed by some (not all), Visa and Master Card, credit card issuing banks.

  • American Express does not impose this “Foreign Transaction Fee”.

  • RSSC has no control over this situation, nor do any of these “Foreign Transaction Fees” accrue to our benefit

  • Although RSSC does not benefit from these bank-imposed fees we have implemented a process whereby, at our expense, guests that provide us with the supporting documentation can be reimbursed in full.

 

Process for reimbursement

If a Guest is being charged by their credit card issuing bank the “Foreign Transaction Fee” they should contact RSSC and upon submitting the proper documentation RSSC will reimburse them the amount of the “Foreign Transaction Fee”.

 

Step 1: Guests, or their travel agent, can forward proof of such charges to RSSC:

 

ˇ         Via fax at (954) 772 3689

ˇ         By email to RSSCOps@rssc.com

ˇ         By regular mail to:

 

            Regent Seven Seas Cruises

            ATTN: Reservations

            1000 Corporate Drive, Suite 500

            Ft Lauderdale, FL 33334

 

Step 2: They can black out/white out those parts of their credit card statement that they do not wish to share, but the materials must reflect:

 

  • The card member name and mailing address

  • Their RSSC Booking Number

  • The date of the charge

  • The amount of the “Foreign Transaction Fee”

  • Reference to RSSC in the charge 

  

Step 3: Guests should include a letter and indicate how they wish their refund to be processed from the following three options:

 

  • As a credit to the card used in the original transaction

  • As a check

  • As a Shipboard Credit

REGENT SEVEN SEAS CRUISES

 ANNOUNCES 2010 FREE SHORE EXCURSION PROGRAM and prime 7 details

 

NEW FOR 2010 Regent Voyages

  • Free unlimited shore excursions. Free shore excursions are capacity controlled on select tours. Supplement applies on certain tours

  • All sailings will feature 2 for 1 pricing through March 31, 2009

  • Free Air on ALL sailings

  • Free Business Class air for categories C and higher on Europe sailings

  • FREE First Class Air for full World cruis3e, South America and Grand Asia Pacific

  • Book by May 31, 2009 and for any cruise 10 nights or longer, save $2,000 per suite ($1,000 per person).  For cruises seven to nine nights, save $1,000 per suite ($500 per person).

  • Low-cost Business Class pricing for segments and combination cruises of Grand Voyages will be offered.

  • Butler service will be expanded to include Category C on all ships

 

REGENT SEVEN SEAS CRUISES REVEALS PRIME 7 DETAILS

Contemporary prime steak and seafood venue to be added during upcoming refurbishment of Seven Seas Voyager and Seven Seas Mariner

 

FORT LAUDERDALE – November 24, 2008 – Regent Seven Seas Cruises (RSSC) today announced further details of the new alternative dining venue, Prime 7, that will be added to the Seven Seas Voyager and Seven Seas Mariner as part of the previously-announced $40 million fleet-wide refurbishment program of its all-suite ships. The work will be completed during the upcoming scheduled dry-docks of the two 700-guest vessels which will take place in December 2008 for Seven Seas Voyager and in January 2009 for Seven Seas Mariner.

 “We are very excited about our new restaurant concept,” said Mark Conroy, President of RSSC. “Based on feedback from our loyal past customers, Prime 7 will prove to be an extremely popular venue aboard both ships as it provides cuisine with universal appeal in a beautiful, intimate setting to create a very special luxury dining experience for our guests,” he added.

 A glamorous, contemporary interpretation of a classic American steakhouse, Prime 7 will feature a fresh, distinctive décor and an innovative menu of the finest prime-aged steak and chops along with fresh seafood and poultry specialties. Rivaling the most elegant of restaurants ashore, a rich palette of green and golden hues creates an ambiance of luxury and intimacy. Supple leather furniture, polished granite and burnished woods set an impressive culinary stage that is accented by a stunning table setting of custom Prime 7 china, gleaming silver and shimmering crystal. 

Standing shoulder to shoulder with the most prestigious steakhouses on land, Prime 7 features an array of avant-garde appetizers such as a trio of steak tartares and foie gras sliders with rhubarb chutney along with traditional favorites that include oysters Rockefeller and jumbo lump crab cake to name but a few. Of course, a tantalizing selection of savory soups, colorful salads and innovative vegetable dishes is always offered.

The stars of the evening are the main courses with eight USDA Prime, dry-aged steaks to choose from plus an enticing selection of lamb, pork, poultry and seafood specialties. Mouthwatering choices include a 32-ounce Porterhouse that is carved tableside, an 18-ounce “Cote de Boeuf” bone-in rib steak, a 12-ounce New York strip, slow-roasted prime rib, 6- and 10-ounce filet mignons and the signature surf & turf – a 6-ounce filet mignon accompanied by a Canadian cold water lobster tail or Alaskan king crab legs. Scintillating non-beef specialties include New Zealand double cut lamb chops, double cut Kurobuta Berkshire pork chops, center cut milk-fed veal chop, an oven-roasted organic half chicken, Alaskan king crab legs, Maine lobster with drawn butter and grilled branzino with lemon and capers.

No fine steakhouse experience would be complete without the temptations of irresistible desserts to round out the evening. Palate-pleasing sweets include Chicago-style cheesecake with sweet raspberry sauce, a monumental 14-layer Valrhona chocolate cake with roasted pistachio sauce, banana cream pie with peanut butter crust and apricot-caramel glaze, key lime pie with vanilla mousse and that all-American favorite, warm apple crisp with vanilla ice cream.

Each meal is accompanied by complimentary pairings of the finest California white and red wines, and there is an extensive list of extraordinary American wines available for purchase by the glass.

As with all alternative dining venues on RSSC, there is no supplemental charge to dine in Prime 7. Reservations are required to ensure a leisurely, unhurried gastronomic experience.

 

Changes in Gold Points Reward Network!
effective January 2, 2008

aLL  fUTURE CRUISE CREDITS (FCC)  ISSUED AT THE END OF THE GOLD POINTS PROGRAM for gold points earned

MUST BE ASSIGNED TO A BOOKING BY DECEMBER 31, 2009.

 

2008 AND 2009 BOOKINGS PRIOR TO JANUARY 2, 2008

 

2008 and 2009 sailings booked prior to January 2, 2008 and associated with a Gold Points member number will be issued a FCC per the schedule below once the cruise is completed. These FCCs are equal to or better than what you would have received through the Gold Points Rewards Network. You will have one year from issuance to book a cruise with this FCC as opposed to using Gold Points by March 31, 2008. (If a current eligible booking is cancelled or rebooked to a different sailing, it will no longer be eligible for this FCC.)

 

Points that would have been earned (per person)

RSSC One-Time FCC

Up to 25,000

$100 FCC

25,001 - 50,000

$200 FCC

50,001 - 75,000

$300 FCC

75,001 - 100,000

$400 FCC

100,001 - 150,000

$500 FCC

150,001 - 200,000

$600 FCC

$100 will be added to the FCC for each subsequent 50,000 Gold Points.

 

 

Brown & Keene Travel
14160 Dallas Parkway, Suite 450
Dallas, Texas 75254
800-856-1155 | 972-701-9292 (local) | 972-701-9293 (fax)