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New rules on rebating and
transferring of cruise bookings
Effective
May 1, 2012
•
New Rebating Policy
No agency can advertise rebating more than
5% of the NET cruise fare.
•
Transfer of Bookings
Transfer of bookings from one agency to
another or from a direct Regent booking to
an agency needs
to be transferred within
30 days from the date of booking or the new agency receives zero
commission.
•
Onboard Bookings
Onboard bookings will be automatically sent
to the agency that booked the guest on their
current cruise.
A guest cannot request a new agency or to
book direct with Regent.
If they do not want to work with the agency
that originally booked them then they must
contact that agency and get the
booking released to either a new agency or to Regent directly. They
will need to transfer that booking within 30
days of the
date of the booking NOT from the date of debarkation or the new
agency receives zero commission.
LUXURY VALUE
Regent has luxury and
value. Link
here for
a cost comparison that will
delight you and your budget.
NEW CONCIERGE LEVEL
AMENITIES
Guests in categories E and
above on Seven Seas Mariner
(beginning April 2, 2012)
and Seven Seas Voyager
(beginning April 16, 2012)
and category D and above on
Seven Seas Navigator
(beginning May 30, 2012)
will receive the following
exclusive concierge
services:
• Upgraded pre-cruise Luxury
Hotel Package with higher
room category or upgraded
hotel property
• Priority online
reservations on Shore
Excursions for both FREE and
Regent Choice tours,
beginning 240 days before
the cruise starts
• Priority online
reservations in the
specialty restaurants Prime
7 and Signatures
• 15 minutes of FREE phone
calls and 60 minutes of FREE
Internet access per suite
• 25% off premium wine and
liquor purchases
• 10% off pre- or
post-cruise Hotel or Land
Programs
• 10% off Regent Choice
shore excursions
• Eligible for suite
upgrades at time of sailing,
when available, with
preference by booking date
• In-suite binoculars,
coffee brewer and cashmere
blanket
• Regent Seven Seas Cruises
special gift
Link
here for more
information on this new
program.
TSA SECURE FLIGHT
ENFORCEMENT DEADLINE
It is required that Regent
Seven Seas Cruises (RSSC)
receive your Guest
Information Forms
no later than 75-days
prior to your trip departure
date.
This is even more imperative
if you have booked your
airfare arrangements with
RSSC.
We may ask you the pertinent
information at the time of
booking as per TSA
guidelines.
Read more on the
TSA Secure Flight
program.
CHANGE OF
PENALTY SCHEDULE
Cruises 25 Nights or Less
From date of deposit to 121 days prior to
vacation date: $200 per
booking administration fee.
This admin fee will be
converted to a future cruise
credit redeemable on
bookings made up to 12
months after cancellation
and for travel any time.
120-91 days prior to vacation date: 15% of
cruise fare per person
90-51 days prior to vacation date: 50% of
cruise fare per person
50-31 days prior to vacation date: 70% of
cruise fare per person
30-0 days prior to vacation date: 100% of
cruise fare per person
Cruises 26 Nights or Greater
From date of deposit to 151 days prior to
vacation date: $500 per
booking administration fee.
This admin fee will be
converted to a future cruise
credit redeemable on
bookings made up to 12
months after cancellation
and for travel any time.
150-121 days prior to vacation date: 25% of
cruise fare per person
120-91 days prior to vacation date: 50% of
cruise fare per person
90-76 days prior to vacation date: 75% of
cruise fare per person
75-0 days prior to vacation date: 100% of
cruise fare per person
PASSPORTS
If you step on a SHIP you
need a PASSPORT Please be aware that even
for the Caribbean cruises
you MUST have a passport as
a drivers license will NOT
work. You will be denied
boarding without a passport.
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800-856-1155 
